Best Western Plus Hotel Universo Rome, Rome

I had a wonderful time at this hotel. The rooms were spacious, the staff was incredibly friendly and helpful, and the location was perfect for exploring Rome. However, the dining experience left something to be desired, and there were a few areas that could be improved.

My stay at the hotel was quite pleasant overall. The rooms were spacious and well-appointed, although the bed had a slight dip in the middle due to two beds pushed together. The service was adequate, meeting my needs without issues, despite the initial lack of friendliness. The location near Roma Termini station was superb, with easy access to transportation. The dining experience at the hotel's restaurant was a great value, offering a buffet spread for a minimal cost.

The hotel had spacious and attractive rooms with a good selection of included breakfast, making my stay perfect. The staff was always smiling and attentive, going above and beyond to assist us. The location was great for exploring on foot, but not ideal for those seeking the heart of Rome. The dining experience was good, albeit a bit chaotic at times. Overall, a comfortable and pleasant stay.

The hotel is strategically located close to the Termini train station with plenty of good restaurants and shops within walking distance. The rooms offer a fantastic view of the city and are spotlessly clean, providing a comfortable stay. The service is top-notch, striking the perfect balance between assistance and privacy, making the experience enjoyable. However, the dining options, although satisfactory, may not meet everyone's high standards. Overall, a great value for money stay in a convenient location.

I had a pleasant stay at the hotel. The location was perfect, close to the main attractions but away from the tourist crowds. The service was attentive and friendly, especially for first-time visitors. The dining experience had its ups and downs, with great variety but some disorganization. The rooms were spacious and comfortable, with thoughtful amenities such as a provided smartphone. I would consider staying here again.

I had a pleasant stay overall. The rooms had everything we needed, although they were very small for the price paid, they were nicer and larger than the average rooms in Rome. The service was impeccable, the staff was always smiling and attentive, going above and beyond to assist. The location was incredibly convenient, within walking distance from the train station, making it easy to get around. The dining options were varied and rich, ensuring there was something for everyone. However, some areas could be improved for the price paid.

I had a lovely stay at this hotel. The rooms were nicely decorated with a lovely bathroom and good air conditioning, although a second luggage rack would have been useful. The location is the best thing about this hotel, with great access to public transportation and attractions. The dining was very good, and the service, especially from the helpful and polite staff, was exceptional. Overall, a great experience with some minor room noise issues.

I had an amazing stay at this hotel! The rooms were so welcoming and modern, kept very clean. The location was perfect for getting around Rome easily. The dining experience was delicious, although a bit chaotic at times. Overall, a wonderful experience with great value for money.

I had a mixed experience at this hotel. The rooms were modern and spacious, perfect for our longer stay in Rome, but the service was lacking, especially in the evenings at the bar. The location was convenient, being close to major metro stations, but the distance from the city center was a downside. The dining was top-class with a variety of options at a great price, yet the interior rooms on the 1st floor should be avoided.

I had a pleasant stay overall at this hotel. The rooms, though a bit smaller than expected, were clean and well-equipped, offering a comfortable stay. The service was friendly and helpful, providing a positive experience. The location was convenient, making it easy to explore various attractions. The dining options were decent, with some room for improvement. The facilities met my needs during my stay.