Best Western Plus Hotel Universo Rome, Rome
About the Hotel
Best Western Plus Hotel Universo is a four-star hotel housed in a historic 19th-century building in central Rome. It offers modern design interiors and is situated just a short walk from key cultural landmarks. The hotel provides a Special Protection Program, ensuring the safety of both guests and staff.
Location
Conveniently located in the Central Station area, the hotel provides easy access to major attractions such as the Colosseum, Trevi Fountain, and the Borghese Gallery. The Opera Theatre is a mere five-minute walk away, as well as Via Nazionale, a prominent shopping street. The reception offers 24-hour assistance, including information on guided tours and transportation options.
Rooms
The hotel features 198 rooms equipped with modern amenities including a free smartphone for guest use. Each room contains premium bedding, a kettle, a minibar, and several comfort options like pillow menus and laptop-friendly workspaces. Guests can also expect 24-hour room service and complimentary WiFi in all rooms.
Eat & Drink
Dining at the Best Western Plus Hotel Universo includes traditional Roman dishes and international cuisine at the Quattro Stagioni restaurant. The menu caters to dietary needs, offering personalized options for gluten-free and vegetarian guests. Additionally, a rooftop lounge bar on the eighth floor provides a relaxed atmosphere for social gatherings.
Leisure & Business
A well-equipped fitness center features a gym, sauna, Turkish bath, and relaxation areas for guest use. The hotel also boasts one of the largest conference centers in central Rome, with ten modern meeting rooms capable of hosting events for up to 600 attendees. The attentive staff ensures a high level of service for leisure and business guests alike.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
- Sauna
- Steam room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel rooms were big, clean, and very quiet, with okay amenities. I appreciated the free mobile phone provided in the room for use during the stay. The service was particularly friendly and useful, and they organized our airport transfer as well. The location was great for walking to restaurants and sights, although not in the heart of Rome. The dining was worth the extra cost, and the facilities were convenient for my stay.
The hotel offers a mix of positives and negatives. The rooms are spacious and enjoyable, with some being claustrophobic, but the beds are great. The service is accommodating and helpful, especially for vegetarians, but there were issues with room access. The location is excellent for sightseeing and public transport, although there might be better options for the money. The dining experience is good with delicious options, and the facilities are well-kept.
The hotel is perfectly situated, close to major attractions but away from crowded tourist spots. The rooms, though compact with minimal storage, feature modern amenities like a Manet and offer views of the ventilation system. The attentive service and helpful staff enhance the overall experience, resolving issues promptly and providing useful guidance for first-time visitors. The dining options provide good value for money, with a rich selection of fruits and juices available for breakfast. However, the small rooms and occasional noise from neighboring toilets are minor drawbacks.
I had a wonderful stay at this hotel! The rooms were awesome, so welcoming and modern, perfect for a weekend break. They were lovely and spacious, and the shower was excellent. The service was outstanding, with the staff always being helpful and friendly. The location was very convenient, close to the main train station in Rome and within walking distance to many attractions and amenities. The dining experience was fabulous, and the facilities were top-notch.
I had a wonderful stay at this hotel. The room was elegant, clean, and very comfortable. The staff was extremely friendly and welcoming. The location was great and very close to the main station, making it convenient for exploring the city. The dining experience was varied and rich, offering many options during my stay. Overall, a very good experience.
I had a wonderful time at this hotel. The rooms were spacious, the staff was incredibly friendly and helpful, and the location was perfect for exploring Rome. However, the dining experience left something to be desired, and there were a few areas that could be improved.
My stay at the hotel was quite pleasant overall. The rooms were spacious and well-appointed, although the bed had a slight dip in the middle due to two beds pushed together. The service was adequate, meeting my needs without issues, despite the initial lack of friendliness. The location near Roma Termini station was superb, with easy access to transportation. The dining experience at the hotel's restaurant was a great value, offering a buffet spread for a minimal cost.
The hotel had spacious and attractive rooms with a good selection of included breakfast, making my stay perfect. The staff was always smiling and attentive, going above and beyond to assist us. The location was great for exploring on foot, but not ideal for those seeking the heart of Rome. The dining experience was good, albeit a bit chaotic at times. Overall, a comfortable and pleasant stay.
The hotel is strategically located close to the Termini train station with plenty of good restaurants and shops within walking distance. The rooms offer a fantastic view of the city and are spotlessly clean, providing a comfortable stay. The service is top-notch, striking the perfect balance between assistance and privacy, making the experience enjoyable. However, the dining options, although satisfactory, may not meet everyone's high standards. Overall, a great value for money stay in a convenient location.
I had a pleasant stay at the hotel. The location was perfect, close to the main attractions but away from the tourist crowds. The service was attentive and friendly, especially for first-time visitors. The dining experience had its ups and downs, with great variety but some disorganization. The rooms were spacious and comfortable, with thoughtful amenities such as a provided smartphone. I would consider staying here again.
I had a pleasant stay overall. The rooms had everything we needed, although they were very small for the price paid, they were nicer and larger than the average rooms in Rome. The service was impeccable, the staff was always smiling and attentive, going above and beyond to assist. The location was incredibly convenient, within walking distance from the train station, making it easy to get around. The dining options were varied and rich, ensuring there was something for everyone. However, some areas could be improved for the price paid.
I had a lovely stay at this hotel. The rooms were nicely decorated with a lovely bathroom and good air conditioning, although a second luggage rack would have been useful. The location is the best thing about this hotel, with great access to public transportation and attractions. The dining was very good, and the service, especially from the helpful and polite staff, was exceptional. Overall, a great experience with some minor room noise issues.
I had an amazing stay at this hotel! The rooms were so welcoming and modern, kept very clean. The location was perfect for getting around Rome easily. The dining experience was delicious, although a bit chaotic at times. Overall, a wonderful experience with great value for money.
I had a mixed experience at this hotel. The rooms were modern and spacious, perfect for our longer stay in Rome, but the service was lacking, especially in the evenings at the bar. The location was convenient, being close to major metro stations, but the distance from the city center was a downside. The dining was top-class with a variety of options at a great price, yet the interior rooms on the 1st floor should be avoided.
I had a pleasant stay overall at this hotel. The rooms, though a bit smaller than expected, were clean and well-equipped, offering a comfortable stay. The service was friendly and helpful, providing a positive experience. The location was convenient, making it easy to explore various attractions. The dining options were decent, with some room for improvement. The facilities met my needs during my stay.
